Service Agreement

Welcome to Royal Smart!

By accepting this Service Agreement, you acknowledge your understanding and agree to its terms and conditions, especially its’ restrictive clauses and/or exceptions. Restrictive clauses or exceptions are bold or highlighted in other forms to draw your attention to them. You are not permitted to use the service before you have read and accepted all of the terms of this Service Agreement, and any related agreements, rules etc. Once you select “agree and submit the Agreement” (see registration page for detailed wordings) and complete the registration procedure, or you use the service in any form, you will be deemed to have read and agreed to all of the terms and conditions of this Service Agreement and any related agreements, rules etc. (hereinafter “this Service Agreement”). In the event that you breach any of the terms of this Service Agreement, Royal Smart has the right to unilaterally restrict, suspend or terminate the service for you, and has the right to investigate and determine the nature of any breach(es) of this Service Agreement.

This Service Agreement agreed to by you includes but is not limited to Royal Smart’s Privacy Policy and other documents/contents. In the event of any update/amendment to this Service Agreement, Royal Smart will announce such update/amendment and will become part of the Agreement automatically. You will be deemed to consent to any update/amendment to this Service Agreement unless you advise Royal Smart forthwith of your objection. In the event that you object to any update/amendment, you must forthwith refrain from using Royal Smart’s service; if you continue using it, you will be deemed to consent to the update/amendment and will be deemed to agree to abide by same.

I. Definitions of Terms
1.1 Licensed software refers to software system developed by Royal Smart, downloaded and installed and applied in specified system mobile terminals.
1.2 Services refer to services provided for you by Royal Smart and its suppliers. You can use such services on the mobile terminal with the licensed software.

II. Service
2.1 Royal Smart offers you intelligent life equipment management services, based on which you can access the intelligent terminals on Royal Smart’s and its suppliers’ smart platform through the Royal Smart Control, and realize interlinkage among intelligent equipment. Service contents include intelligent equipment management panel, scene interlinkage and analysis report, etc. Such functions may be optimized or modified according to changes of users’ demands or judgment of service supplier, and service supply may be suspended due to regular and irregular maintenance at Royal Smart’s sole discretion.

III. Scope of Service
3.1 Royal Smart grants you the right to use the product based on this software.
3.2 You are strictly prohibited from licensing, selling leasing, transferring and/or issuing the product in any form, or use the product for other commercial purpose.
3.3 Due to limitations on software adaptation platform and terminals, you can only use the licensed software in the authorized system platform and terminal; if you install the licensed software on other terminal equipment, it may damage your hardware or software function.
3.4 You acknowledge that the licensed software can only be used for non-commercial purpose and installation, application and running of the licensed software is prohibited. If such commercial operation is necessary, prior written authorization and consent from Royal Smart shall be obtained.
3.5 Royal Smart and its suppliers may change, upgrade or transfer the licensed software or relevant functions from time to time, and may add new functions or services in the licensed software system. If no separate agreements are accompanied with the aforesaid new functions or services, you are entitled to the corresponding functions and services, which is also subject to this Service Agreement.
3.6 You shall be responsible for the accuracy, reliability, integrity and legality of input data and legality of the way in which you obtain the data and you shall back up data and information from time to time. You shall bear any and all risks for damage and loss of such information.
3.7 You shall properly maintain your account number and password in a safe place. In the event of any safety breach related to your account (including but not limited to divulgence of user password), you shall forthwith notify Royal Smart and Royal Smart will assist you in taking relevant measures. Otherwise, all behaviors related to your account shall be assumed by you and you will bear all responsibilities for same.

IV. A Third Party
4.1 You acknowledge that certain services of Royal Smart and its suppliers are based on software or services provided by a third party. Such services are required to facilitate your application and necessary legal authorization has been obtained from the third party.
4.2 The product includes certain information and services of the third party. Royal Smart and its suppliers neither control nor bear any responsibility whatsoever for information and services of the third party.
4.3 You acknowledge that Royal Smart and its suppliers cannot guarantee that the licensed software always uses or contains such services, or that other software provided by the same third party will be used in the future. Likewise, it may use similar services supplied by another third party. Upon application, the aforesaid corresponding software or services are also subject to this Service Agreement.

V. Service Application Standard
5.1 You shall use the licensed software in a normal manner. The following include but are not limited to some of the ways in which this application standard may be breached:
1) Issuing or sharing computer viruses, worms, malicious codes, or software that deliberately damages or changes computer systems or data;
2) Collecting information or data of other users without authorization, for example, email addresses and the like;
3) Maliciously using the product in an automatic way, causing overload to the server, or interfering with or damaging the web server and network links in other forms.
4) Attempting to visit server data or communication data of the product without authorization;
5) Interfering with or damaging the production application by other users.
5.2 You understand and agree that:
1) Royal Smart will determine whether or not you are involved in violation of applicable standards above, and will take measures as it deems appropriate including the suspension and/or termination of your application license.
2) Royal Smart will immediately delete information in breach of laws, or infringing others’ legal rights, or in breach of this Service Agreement issued by you when using the licensed software.
3) If a third party suffers from damage due to your breach of the aforementioned application standards, you shall independently bear legal responsibility in your name, and protect and indemnify Royal Smart from losses or additional expenses arising therefrom. Otherwise, Royal Smart has the right to claim compensation in relation thereto.
4) If Royal Smart and its suppliers suffer any loss due to your breach of relevant laws or this Service Agreement, you shall fully compensate Royal Smart and its suppliers for andy and all losses and (or) expenses arising therefrom.

VI. Information Content Standard
6.1 You shall refrain from breaching any laws or engaging in any improper behaviors by using the service, such acts and behaviors include (but are not limited to):
6.1.1 Uploading, transferring or sharing information containing one of the following contents:
1) Opposing the basic principles determined in the Constitution;
2) Endangering state safety, disclosing state secret, subverting state power and sabotaging state unity;
3) Damaging state honor and benefit;
4) Inciting national hatred and discrimination and sabotaging national unity;
5) Destroying religious policy of the state and advocating heresy and feudalistic superstition;
6) Spreading rumors, disturbing social order and destroying social stability;
7) Spreading obscenity, porn, gambling, violence , murder and terror or abetting a crime;
8) Insulting or slandering others and infringing on the legal rights and interests of others;
9) Containing contents of sham, defraudation, harm, threat, infringement to others’ privacy, harassment, infringement, slander, coarseness, indecency, or morally repulsive contents;
10) Containing other contents restricted or forbidden by applicable laws, regulations, rules, provisions and other legal standards.

VII. Private Policy and Data
7.1 It is crucial for Royal Smart to protect your personal information. Royal Smart prepares adheres to its’ Privacy Policy, wherein contents related to ownership and protection of intellectual property, collection, use, share, storage and protection, etc. of your information are set forth. You are required to thoroughly read Royal Smart’s Privacy Policy as a condition of using Royal Smart’s application(s).

VIII. Exception Clauses
8.1 Unless otherwise specified in laws and regulations, Royal Smart will do its best to ensure the security, validity, accuracy and reliability of the licensed software and technologies and information involved, but Royal Smart is unable to guarantee the same due to restrictions/limitations of current existing technologies.
8.2 You understand and acknowledge that Royal Smart will not assume any responsibility for direct or indirect losses caused by force majeure and default of a third party.
8.3 You shall be responsible for personnel injury or incidental or indirectly injury caused by or related to one of the following accidents: 1) A third party uses the licensed software or changes your data without permission; 2) Expenses and losses produced by using the licensed software; 3) Your misunderstanding of the licensed software; 4) Other losses related to licensed software caused by reasons not attributable to Royal Smart.
8.4 Any other licensed software-derived software not developed and released by Royal Smart or the development and release are not granted by Royal Smart is illegal software. Downloading, installing and using such software may cause unpredictable risks. Royal Smart shall be free from legal responsibilities and disputes generated therein and Royal Smart shall have the right to suspend or terminate application license and/or other all services.
8.5 You acknowledge that you have been informed of that the usage of Royal Smart’s and its supplier’s smart platform involves in Internet service, which may be affected by unstable factors in all links beyond Royal Smart’s control. Although Royal Smart has taken safeguard measures, the service may be suspended, terminated, delayed, suffered from application restriction or application failure due to inherent defects of Internet and e-communication as well as factors beyond reasonable control of any party to this Service Agreement (including but not limited to fire, flood, terrorist attack, pestilence, natural disasters, riot, terminal virus, hacker attack, network fault and terminal fault). You hereby agree to bear foregoing risks and agree that Royal Smart is free from any responsibility whatsoever when normal running of services are affected by the occurrence of any of the foregoing risks.

IX. Agreement Termination and Breach of Agreement
9.1 You should understand that you shall use the licensed software according to authorization scope, respect intellectual property of software and contents contained in the software and perform obligations according to this Service Agreement when using Royal Smart’s services. Royal Smart will terminate the application license if you are in material breach of this Service Agreement.
9.2 Your application of the software relies on supporting services supplied by Royal Smart and any related companies. Breach of terms, agreements, rules, annunciation and other relevant regulations of Royal Smart and its related companies may cause failure in normal usage of licensed software, in which case, Royal Smart shall be entitled to terminate the application license or take measures to restrain your application license or other rights and interests controlled by Royal Smart as agreed in this Service Agreement, including suspension or termination of your application license.
9.3 In case of your breach of the Agreement or other agreements signed with Royal Smart, Royal Smart and its suppliers shall have the right to notify the related companies, requiring them to take restrictive measures with respect to your rights and interests, including requiring related companies to suspend or terminate supplying part or whole services to you.
9.4 The licensed software is downloaded from the downloading platform, and you shall abide by stipulations of the download platform, system platform and terminal manufacture on application ways and restrictions of the licensed software. If the above mentioned third party confirms that you are in breach of the agreement, then Royal Smart may terminate your application license at the third party’s request.
9.5 When the application license terminates, you shall stop using the licensed software and destroy all copies.
9.6 You must bear all liability if Royal Smart and other users suffer any losses caused by your breach of the terms in this Service Agreement.

X. Governing Laws and Severability
10.1 Effectiveness, explanation, change, execution and dispute settlement of this Service Agreement are governed by the laws of the Province of Ontario in Canada.
10.2 Any dispute arising from or in connection with this Service Agreement may be settled by you and Royal Smart through friendly negotiation or may be submitted to the court in the Province of Ontario and you agree to attorn to the jurisdiction of the courts in Ontario, Canada.
10.3 In the event that any terms of this Service Agreement is judged to be invalid by such court, it will not influence the effectiveness of the other terms or any part thereof, of this Service Agreement and you agree to continue abiding by the remaining valid terms in good faith.